Freshworks Inc is the company behind a suite of products including Freshdesk, Freshservice, Freshsales, Freshcaller, Freshteam, Freshchat and Freshmarketer, all designed to work together to increase collaboration among teams and help them connect and communicate better with their clients and co-workers.
They have been doing an amazing job since being founded in October 2010. it’s cloud-based SaaS suite is used by over 150,000 customers worldwide including Honda, Bridgestone, Hugo Boss and Toshiba.
In this article Freshworks’ CEO Girish Mathrubootham, gives some tips for dealing with difficult clients and turning difficult conversations into a chance to learn.
The tips can help make relationships easier and more positive for both businesses and customers. They can also offer a great way to position the brand and increase awareness about how they can be helpful for business all over Brazil in solving some day to day issues.