Local SEO services

Sherlock Communications > What We Do > Local SEO services

When we think about local SEO services, Google My Business springs to mind. This tool helps companies attract customers based on where they are located – both for organizations and clients.  

The concept may look simple. However, there are many efforts and aspects you have to consider if you want to appear on what is called the Google 3-Pack: the three first results (business listings) that appear on Google SERPs (Search Engine Results Page), as we see in the example down below.

First thing’s first: what is local SEO?

Local SEO is a group of efforts to maximize Google My Business (GMB) search traffic. With Local SEO, you are optimizing a website to appear on the page results of a specific geographic region. 

When you search words like “near me” or “in São Paulo city”, the Google algorithms trigger a local search and change how results should appear, focusing on the location.

How do you know if you need local SEO?

Generally, Local SEO efforts are more efficient when a business has a physical address.

You can always apply local SEO logic to the optimization of websites, by using search terms that include the service/product you provide + location. However, if you don’t have a physical address, you won’t be able to have a Google My Business page and will fall behind competitors that do. 

That is the main reason why we don’t recommend a business without a physical address to engage in Local SEO practices. For Google to find out how close your business is to the users, it must have a defined physical address.

Why is local SEO important?

A study made by Milestone pointed out that local searches contribute to 22.6% of website traffic. In addition, according to Google, 76% of people who made a local search visit the places listed within 24 hours. From 76%, 28% of the trips to places result in purchases.

There is an infinite amount of data proving why local SEO is important, but the main reasons are because this strategy allows people to have more information about the business they are looking for, including:

  • address and routes
  • reviews and overall rating
  • FAQs and their answers
  • hours of operation and busy times
  • service or product price range
  • website
  • photos
  • menus

As a consequence, people have more information to base their shopping decisions on. 

And if you are among the Google 3-Pack options, your business will also gain more authority and visibility which can increase the conversion rate. The three options appear above the organic search results, so it’s an extremely valuable place to be.

Google My Business ranking factors

A Local SEO company will base its efforts on three main Google My Business ranking factors. These factors are taken into consideration to make the best match according to what people are searching for:

Proximity or Distance: the distance a user is from the location of the Google My Business profiles. When you search for something near you, Google automatically gives back local business based on your location. 

Relevance: if someone searches for hiring a plumber in São Paulo you want your site to be optimised for those keywords. 

Brand Awareness  or Proeminence: Google analyses how famous a business is online and offline (content syndication, press releases, citations).

What are local SEO services?

Now that you understand what local SEO is, it is time to know how it works in action. 

Local SEO basics

  • Create, claim and verify your business on GMB listing: as we said previously, to be eligible for Google My Business, your business must have a physical location. Having an address is the beginning of everything;
  • After that, you can create a Google profile (google.business) and fill in all the information required in order to make sure your business is verified by Google, such as opening hours, phone, website, description, categories, attributes and more. Google offers a step by step tutorial on how to do it. Remember: if Google gives you things to fill in, it is important! So add as much information as you can.
  • Add photos: logo, cover photo, exterior and interior photos, product photos, photos at work, team photos. Anything that will make customers go to your store. Your own clients can publish photos as well;
  • Respond to all the reviews;
  • Post events, promotions, offers/specials, product updates and announcements. Valuable contents in general. Take the opportunity to use keywords from your niche and you make a call to action so people can visit your website. Take advantage of every single tool Google gives you!

How to boost local SEO through GMB

To conquer proeminence, relevance and proximity ranking factors, your company needs to dispose the following information:

  • register the main product or service you provide, taking into consideration what services your competitors offer. The main service will probably also be the main keyword (a highly searched word) of your audience. You can use tools such as Ubersuggest, SemRush, Google Trends and Answer the Public;
  • it is also important to list all the other products and services you provide. GMB has dedicated spaces to fill with all the information required;
  • don’t forget to put the right name, address and phone number of your business in every single place you register, including directories websites, such as TripAdvisor. Consistency is key for Google;
  • the address must be in the city you want to rank. The closer you are to the user, the higher the chances that Google recommend your place;
  • you will also have a space to write a little bit about your business (750 characters). Here, it is crucial to be succinct and mention the main keywords your audience searches for in a natural and organic way;
  • insert photos and videos about your business (products, people working, events and more). According to Google, businesses that add photos to their GMB receive 42% more requests for directions on Maps, as well as 35% more clicks through to their websites as opposed to those that don’t.
  • GMB offers a space dedicated to posting, so take advantage of this tool. Post any news, promotions or award-winning content;
  • encourage your clients to always leave comments and ratings on your GMB profile. There are a lot of reasons for this. If you keep receiving positive ratings, Google will understand that your business is currently relevant to the market, as well as to your customer. The kind of words people use to describe the experience they had with your product or service will also be important to Google in understanding if your company is promoting well-being. FYI: the number of reviews and evaluations do not directly influence Google ranking;
  • answer all the comments, questions and ratings. As you may have noticed, Google observes behavioural signals. Remember to optimize your answers as much as you can – inserting keywords, writing long and detailed descriptions and adding pictures whenever you can. Don’t copy and paste templates as well!
  • Google also picks up reviews from other places, such as Facebook and all across the web. This is good news since you can ask people to make a review from their favourite website/social network;
  • don’t ignore the negative comments. Why? Because people will look for them to know if your business is proactive in addressing criticism. And also to find out really who is in the wrong in the story;
  • have a section dedicated to frequently asked questions;
  • verify if your place is marked with the local PIN on Google Maps.

Seems a lot, right? Buckle up, there is more! But don’t worry, you can always hire a Local SEO agency to do all the work for you.

Let’s take a look at some On Page SEO and Off-Page SEO strategies to ramp up the power of the Local SEO services even more.. Remember, all of these are signals you are giving Google to rank your site higher, thus placing you above your competitors.

  • It is important to rank your site organically on Google before working with local SEO. It will get faster results;
  • On your website, have a page dedicated to each product or service you offer;
  • Optimise the pages with the main keywords you work with. Especially in the title of those pages. In addition, always mention the region your business is located in;
  • Optimise the title and meta description that appears on Google search results;
  • Create local URLs;
  • Do a good job with link building – obtain citations from business directories, websites mentioning your company and disposing a link to it. Especially authoritative sources. This practice helps raise your business awareness;
  • Also work with internal links inside your website – one content leads to another;
  • Another important area to work on is Digital PR. Through press releases and other materials, you can bring more attention to your company, especially if you are opening in a new city or country!
  • Make your website accessible and navigable to your customers, because Google also analyzes how good the experience provided by your website is – on the desktop and on the mobile phone.You can learn more about it at our technical SEO and ASO pages!

When doing business in Latin America, both local and other more generalistic SEO strategies are extremely important, as most internet users have the habit of looking for businesses on Google when deciding to make a purchase so they don’t fall for scams, for example. So if your business isn’t visually appealing enough or better competitors appear before yours, the chances of your target audience choosing you are extremely low. 

Local SEO services are essential to improving your business in the digital universe, making your website or ecommerce more attractive to your audience.  To make sure you are going for the right strategies, count on a local agency to support you. Sherlock Communications is a Latin American PR and marketing agency that will help you thrive in the region. Get in touch today to request a custom proposal.