All you need to know about marketing for SaaS companies

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The Saas market (software as a service) has grown rapidly over the last decade. So much it’s become a popular option among companies from all sectors. With that said, today is the best moment to understand about marketing for SaaS companies.

On the other hand, the software and SaaS sector has become increasingly saturated, especially regarding the competition. The pressure to offer innovative and differentiated products has also grown and a lot of companies are investing heavily in research and development to move forward. 

There are many reasons that quantify the saturation of this market. One of them is the accessibility provider cloud computing. As well as this, the search for more economic solutions has also increased companies’ preference for SaaS.

Likewise, the variety of solutions presented has made the entry of new companies into the sector more difficult, because many companies already offer customised services.

Although the SaaS market is very competitive, it continues to be innovative, dynamic and is growing rapidly.  To make your business successful in this area, it is necessary to invest in surveys and research to contribute with new products and services and also to build solid relationships with clients. 

Don’t forget the importance of a marketing plan for SaaS companies, or of any business, actually. It helps the companies to stand out from competition, hence attracting and retaining new clients.  

There are many marketing strategies for SaaS companies that you can put into practice, such as:

  • Developing a strong brand identity: your company’s brand is more than a logo or slogan. It also involves the values, mission, visual identity and communication.  
  • Focusing on customer experience: the customer expects much more than just a good product or service. They seek an enjoyable experience throughout their whole shopping journey. By giving priority to the client’s experience and going beyond their expectations, your company is capable of retaining more clients and stimulating them to do word of mouth advertising.  
  • Using social networks: social networks such as Facebook, Twitter and Instagram are powerful marketing tools which can help the companies to reach a bigger range of people and, even, interact with clients in real time. Sharing attractive content and answering the questions of your followers will help your presence grow on social media.
  • Offering an unique value: one way to stand out from the competition is by offering a unique value to your clients. Be it through innovative products and services, personalised experiences or exceptional customer service.
  • Using direct marketing: the traditional advertising methods such as tv and radio ads can be expensive and ineffective. But doing publicity through platforms such as Google Ads and Facebook Ads can help your company to reach the ideal audience more efficiently. By targeting specific demographics, interests or behaviors, your business can ensure the message reaches the right people.
  • Search engine optimization (SEO): SEO means optimizing a website for improving its classification on the search engines results page (SERP).When optimizing your website with keywords, your SaaS company can raise its visibility among potential clients who seek solutions. These actions can result in an increase in traffic, potential clients and sales.  
  •  Cost per click: it means paying every time someone clicks on an advertisement on search engines or social networks. For SaaS companies the CPC can be an effective way to target the desired audience and generate leads.
  • Content marketing: is the creation of valuable content, such as publications on blogs, technical and visual content which inform and educate potential clients. By offering useful data, your company can gain the trust of your audience…
  • Social media marketing: social networks such as Twitter, Linkedin and Facebook can be an effective way of reaching your desired public. By creating attractive content and engaging in conversations with your followers, your company can raise its brand awareness. 
  • Email marketing: it means sharing special content with people who subscribe to receive your company ‘s newsletter. This function can help nurture the clients, bring the clients closer to the brand and even promote new functionalities of your products and services.
  • Influencer marketing: working with influencers and trailblazers of an industry or particular niche is a way to promote your brand and gain the trust of your public. 

In general, marketing strategies for SaaS companies are very effective. By putting into action all the tips we’ve mentioned today, your company can reach a much wider audience.

For years, our public relations and digital marketing agency has been specializing in exceeding our clients necessities and expectations so that together we can reach their goals. 

Written by: Andres Laguna